Client: SME Fintech Startup, Kenya
Industry: Fintech & Mobile Payments
Tech Stack: Zoho CRM, Zoho Creator, M-Pesa API, Deluge
Timeline: 3 weeks

🧩 Challenge

The client needed to automate mobile payment tracking within their CRM, so that M-Pesa payments would instantly update contact records and trigger follow-up workflows.

🛠️ Our Solution

• Built a custom Zoho Creator app that received real-time M-Pesa payment callbacks
  
  

• Integrated with Zoho CRM using Deluge script to update customer records
  
  

• Triggered follow-up automation: confirmations, invoicing, and onboarding messages
  
  

📈 Results

• Reduced payment update delays from 24 hours to real-time
  
  

• Achieved 100% automation of receipts and status tagging
  
  

• Improved customer response time and internal coordination
  
  

“Lantel Dev understood our local payment needs and turned our vision into a live automation in record time.” — Director, Fintech Startup